Temporary Parts & Service Contact Information
Service Department
- Relocated with Parts Department at 217 Griffith Road, Carroll, IA
- New temporary phone number is 712-634-0066
Parts Department
- Fully operational. Parts can be reached at 712-652-3395 or 844-652-3395 and [email protected]
Refuse Truck Parts & Service
New Way® Trucks not only builds the most reliable and easily maintained refuse vehicles on the market, we are here for our dealers after the sale. Our parts & service department works with you to keep your customers' vehicles maintained and at peak performance. With extended shipping hours and nearly $2 million in on-hand garbage truck parts inventory, including items with typically long lead times, our parts department will get you the right part, right on time.
Parts
- Jason Rolfes – Parts Manager [email protected]
- Keith Kult – Senior Parts Specialist [email protected]
- Casey Conway – Parts Specialist [email protected]
- Melissa Toney – Parts Specialist [email protected]
- Ed Clark – Internet Sales [email protected]
Phone: 712 652 3395
Parts Dept: 844 652 3395
Email: [email protected]
Hours: Mon-Thu 7am-5pm CST, Fri 8am-4pm CST
Expedited orders cut off time: 2:30 CST.
Please follow up emailed Expedited orders placed after 2:00 with a phone call.
Service
- Don Woerdehoff – Service Manager - [email protected]
- Carl Pezold – Field Service Manager - Email: [email protected] - Phone: 314 412 4020
Phone: 712 652 3396
Toll Free: 800 831 1858
Fax: 712 652 3390
Email: [email protected]
Hours: Mon-Thu 7am-5pm CST, Fri 8am-4pm CST